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Relationship Improvement Mediation

Guiding you through court-mandated, civil and workplace disputes with calm, confidential support

About us

Meet Our Founder and Lead Mediator: Juan Gilliam

A Path Forward, Built on Understanding and Strategy

Conflict often feels like a wall, but he see it as a puzzle waiting for a solution. At Relationship Improvement Mediations, we help individuals and businesses move past the "noise" of a dispute to find a clear, mutually beneficial path forward.

His approach to mediation is unique because it combines the science of human behavior with real-world business strategy:

The Science of Resolution: With a Master’s degree in Industrial & Organizational Psychology, he doesn't just look at the facts of a case — he looks at the people. "I use my understanding of behavioral drivers to de-escalate tension and foster genuine communication."

The Strategy of Success: His background as a Vice President at Wells Fargo and a leader of large-scale operations at Bank of America has given him a deep appreciation for efficiency. He speaks the language of business and understands the high stakes of professional disputes.

Certified Excellence: He is a Certified Mediator through the North Carolina Dispute Resolution Commission (NCDRC). Our practice is grounded in professionalism, impartiality, and a commitment to helping you avoid the emotional and financial toll of a courtroom.

Whether you are navigating a sensitive personal disagreement or a complex professional conflict, We're here to facilitate a resolution that lasts. Our goal is simple: to help you settle your dispute with dignity and move on with your life.

Ready to find a resolution?

We invite you to take the first step toward peace of mind. Let’s discuss your situation and see how mediation can work for you.

Trusted Mediation Experts

Legal disputes can feel like they are spinning out of control. Our role is to help you take the wheel back. As a facilitative mediator, we don’t sit in judgment or tell you how to settle your case; instead, we provide a calm, approachable environment where our priority is to make sure your voice is heard. We believe that the best resolutions aren't handed down by a court—they are built by the people involved. We're here to make that conversation easier, clearer, and more productive.

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Our Approach

Our Promise

In our mediation conferences, the most important voice is yours. We are committed to providing a low-pressure, approachable environment where legal complexity is translated into clear conversation. Above all, we promise to protect your privacy, understanding of the process and autonomy to decide your own future. While we guide the process, you retain the power to shape the solution—ensuring the final outcome is one you feel confident moving forward with.